Enfield Council website – has information around Enfield Council services. Click here
Enfield MyLife – has lots of information about the Learning Disabilities services as well information and advice about health issues, housing, staying safe in the community, employment and money and benefits. click here to go to their website.
Information and Advice Services in Enfield
Enfield Connections: provide a direct Advice and Information Service to help support Enfield’s vulnerable adult residents. They work closely with local organisations to offer a wide variety of information and support via face-to-face drop in sessions and a telephone service.
You can contact them at 020 3960 0129Monday to Friday between 10am and 3pm.
If you are hearing impaired, you can call through NGTS by calling 18001 followed by 07741 647 569.
or Email: email@example.com
Citizens Advice Enfield offers advice by telephone on Mondays and Thursdays from 10am to 4pm and a drop in and outreach sessions.
You can contact them on 0300 330 1167
Their website is citizensadviceenfield.org.uk
Healthwatch Enfield offers information and signpost you to the right healthcare or social care services. You can also talk to them about complaints to do with healthcare or social care that you recieve.
You can contact them on 0208 373 6283.
For further contact details and information please see our Healthwatch Enfield page here.
Transport for London (TFL) support
Please Offer Me A Seat Badge – If you struggle to stand while using public transport, there is a free badge and card available to help you alert fellow customers that you need a seat. You can fill in an online form here. Or call the customer contact centre on 0343 222 1234.
Travel Support Card – TFL produce a travel support card to help people communicate any assistance or information requirements they have with staff. You can download your own card here
Face covering exemption badge– People who are not required by law to wear a face covering on public transport can order a free badge to let TFL staff, British Transport Police and other TFL customers know that they are exempt. You can fill in an online form here. Or call the customer contact centre on 0343 222 1234.
Reporting Hate Crime
There are different ways you can report a hate crime:
Reporting online hate
You can report online hate through the form on the Enfield Council web page, or you can report it online at Truevision.
Report to a third party organisation:
- Enfield Disability Action (Community House)
- EREC (Enfield Racial Equality Council) (Community House)
- Every Parent and Child (Community House)
Report it to the Police:
- Call 101 non-emergency police
- Report to the police online (click here)
- Visit your local police station
If you are in immediate danger or badly hurt, always call 999. You can text 999 to the emergency SMS service if you’ve pre-registered your phone number. Emergency SMS service (Action on Hearing Loss). Another non–verbal way to connect with the emergency services is the TapSOS app.
Enfield Disability Action
Enfield Disability Action provide services for disabled and older people living in Enfield.
They have two advocacy services that you can access which are:
- Individual One to One Advocacy
- Self-Advocacy Group
If you would like to contact them you can call them on 07745 795347 or firstname.lastname@example.org
POhWer offer advocacy if you are unhappy with the care that you recieve in the NHS. It also offers Independent Mental Health Advocacy.
You can call them on 0203 553 5960 or email email@example.com
- Independent Mental Capacity Advocacy
- Relevant Person’s Representative
- Care Act Advocacy
You can call them on 0300 303 1660 or email firstname.lastname@example.org
Mind in Enfield
Mind in Enfield offers advocacy to those who have been referred to them by a mental health professional or a GP.